HVAC QuickFix is a service-request and connection website. When you ask for HVAC help, your request may be shared with independent service providers so they can respond.
1. Information we collect
We collect information you choose to provide through the website, by phone, or by email. This may include:
- Your name, phone number, and email address;
- Your ZIP code or general service location;
- The HVAC service you request, desired timing, and details about your system or issue;
- Your consent and communications with us; and
- Basic technical information such as browser type, device type, pages visited, and IP address when made available by our hosting or security services.
Please do not submit sensitive personal, financial, medical, or account information through the service-request form.
2. How we use information
We may use the information we collect to:
- Review and respond to your HVAC service request;
- Identify independent service options that may be available near your ZIP code;
- Contact you about your request by phone, text, or email where permitted;
- Operate, protect, troubleshoot, and improve the website;
- Prevent spam, abuse, fraud, or security incidents; and
- Comply with applicable legal obligations.
4. Your choices and rights
You may ask us to update or delete information that you submitted, subject to legal, security, and record-keeping needs. You may also ask us not to contact you further by using the phone number listed below.
Depending on where you live, privacy law may provide additional rights. We may need to verify your identity before completing a request.
5. Retention and security
We retain information for as long as reasonably necessary to handle requests, maintain business records, prevent abuse, resolve disputes, and meet legal obligations. No internet transmission or storage method is completely secure, but we use reasonable safeguards appropriate to the information we handle.
Children’s privacy
This website is intended for adults seeking household services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
External services
The website may link to third-party services. Their privacy practices are governed by their own policies, not this policy.
6. Changes to this policy
We may update this policy as the website or applicable requirements change. The effective date at the top will show the latest revision.
7. Contact
Questions or privacy requests can be made by phone:
HVAC QuickFix
(202) 555-0148